March 19, 2019

What audio file types are accepted? How do I get my CD into accepted formats?

As a reminder your music is promoted on Jango.com and Jango Radio app where files must conform to a certain format as their station player encodes the audio streamed. 

Audio files types accepted:

MP3
M4A

MP4
WAV
WMA

FLAC
AIFF

All files must be no larger than 20 MB.  

We recommend .m4a and a bit rate of 320 for the best quality sound on the Jango Radio audio player. 
All formats above are accepted though as long as under the 20mb file size limit.


How do I find out what my audio files properties are?
 - If you're on a PC you can right click the file, then choose properties, that will show file size and file format. 
 - If you're on a Mac you can right click the file then choose get info.

Have audio files or CD not in an accepted format?  
Convert your audio with these recommended free options:

fre:ac - free audio converter - https://sourceforge.net/projects/bonkenc
Audio converter and CD ripper for various formats
Completely free and open source without any ads or other malware


FileZigZag - https://www.filezigzag.com

FileZigZag converts your files online for free. Works online, so no software download is necessary.
Runs on any operating system.Supports a wide variety of file formats. Caps out at 10 conversions per day.

Remember you can always try contacting the studio, producer, etc. where your music was originally recorded. They may have your original digital audio files stored there, which they'll be able to send you via e-mail so you can use them for your Radioairplay.com account.

If you’ve tried everything above and you still can’t seem to upload your content to your account, just get in touch with us at https://www.radioairplay.com/music_promotion/contact and email us your song as an attachment. We will take a look at the file and help you get them onto your account for you. Make sure you include your artist name, the email address associated with your account as well as the song title in the body of your email.