Thursday, January 1

How Do I Cancel My Monthly Package?

How Do I Cancel My Monthly Package?


When you purchase a play credits package, this becomes an automatic monthly renewal with some great benefits if you choose to remain on it, but you can of course cancel this auto-renewal at any time, even just after an initial purchase:


1. Go to your Play Credits menu, Manage Package page:




From there, you will see a cancel option underneath the package grid select where it says "Click Here" to cancel:



After clicking to cancel, you will see a message letting you know that you will loose premium account benefits, and your account will revert to only receiving features that a "free account" includes. To continue with the cancelation, click on the "Cancel Package" button:




After that you will see another Pop Up where you will see the details of what you will no longer be eligible for after canceling the package. Click YES to continue:




Once your package is cancelled, you will of course still keep your Radio Airplay account and Jango.com profile page and any existing credits.


Your page will look like this once you’ve successfully cancelled your package: