Wednesday, November 16

Brief Airplay Suspension Yesterday


You may have noticed this but due to technical issues, we had to temporarily suspend all airplays as yesterday around 2PM EST yesterday (Novemer 15). Plays have resumed as of noon today (November 16).

In other words - no band was getting Paid Plays for about 20 hours. This was a system-wide decision - not related to anything about your account or your music. If you had a campaign under way yesterday - it resumed between 11AM and noon today (EST). You can always check the real time feed for the most recent update on your Paid Plays.

We sincerely apologize for the inconvenience - your business is important to us so thank you very much for your patience and understanding. If you have any questions - please email us at airplay@jango.com. We will have a hard time answering the phone today since a lot of you are calling in to get an update so email or chat is likely the fastest way to get an answer from us today.

Thanks again for letting us promote your music


/The Jango Airplay Team

3 comments:

Anonymous said...

what happen to my free plays for service suspension.
WWW.JUNGO.COM/MUSIC/SLATER

Anonymous said...

www.jango.com/music/slater

Anonymous said...

Perhaps you didn't have any paid plays on? I got mine!