We had such a great response in the comments section on our recent blog post titled 'Seeing A Rush Of Fans?' that we decided it deserved a whole new post as an update for clarification. So after reviewing all the comments we want to address everything here as simply and as straightforward as possible...so here goes.
- If your fan count went down, it was only because we used to count 'Guest Listeners' as Fans. We decided going forward that since there was no way to communicate with 'Guests' we would no longer include them in the count.
- Most bands actually see an increase in fans. The reason for this is we looked back over the last year and found all of the listeners who had been adding your Band into their stations and playlists. These people have been updated to be your fans. This is what created the rush of new fans earlier this week.
- Since the above mentioned 'historical' fans did not make these positive ratings just recently they are not likely to be making comments on your profile pages but you can now e.mail them and leave them bulletins.
- Going forward we will continue to create these 'Fan Relationships' when listeners add your band or songs to a station, so you should see an increase in overall fan count per play in the future.
- The Band's message center is our next area to improve so that Bands can e-mail all Fans at once. We are working on that as we speak. In addition, we are fixing the Listeners message center so that a visual alert lights up when they have a new message.
- This change in 'Fan Relationships' has no effect on PopScore. Any apparent correlation was because Tuesday is the most volatile day for PopScore. More on PopScore fluctuation HERE
Thanks, The Jango Juggler